Privacy Policy Overview
How we protect your information and your rights
Introduction to our privacy approach
This Privacy Policy describes how we collect, use, and safeguard your personal data through our financial planning subscription service. Your privacy is a priority in every aspect of our operations.
By using our website and services, you agree to the collection and use of information in accordance with this policy. Please review this document to understand your rights and our practices.
What data we collect
We collect personal and usage data to provide our services, improve your experience, and comply with legal requirements.
Information you provide directly
- • Full name and contact details for account setup.
- • Subscription and billing information for payment processing.
- • Correspondence and messages sent through our forms.
- • Preferences regarding consultations and communication.
- • Any information you voluntarily share with us.
Information collected automatically
- • IP address, device type, and browser details.
- • Usage data such as pages visited and session times.
- • Cookie and analytics data for site performance.
- • Referring website or source of visit.
- • General location based on IP address.
How we use your data
We use your information to provide services, respond to enquiries, ensure site security, and meet legal obligations.
- • Set up and manage your subscription account.
- • Schedule and coordinate consultations.
- • Process payments and manage billing.
- • Respond to your questions and requests.
- • Improve site functionality and user experience.
- • Meet regulatory and compliance requirements.
- • Send service-related communications with your consent.
Our commitment: We are committed to handling your data responsibly and in compliance with Australian privacy laws and GDPR, where applicable.
How we share data
Data is shared only as required to provide our services or meet legal obligations. We do not sell your personal data.
Service providers and partners
We may engage trusted third parties for payment, analytics, or technical support. All partners comply with privacy standards.
Legal requirements
We disclose information only when required by law or valid legal requests.
Anonymous statistics
Aggregated, non-identifiable data may be used for analysis and reporting.
Your privacy rights
You have rights regarding your personal information, including access, correction, deletion, and objection.
- • Right to access your personal data.
- • Right to request correction of data.
- • Right to request deletion of data.
- • Right to data portability if requested.
- • Right to object to certain processing.
- • Right to restrict processing of your data.
To exercise your rights or learn more, contact our office using the details below.
How we protect your data
We use technical and organisational safeguards to protect your information from unauthorised access, loss, or misuse.
Technical security measures
- • Encryption of sensitive data
- • Secure server infrastructure
- • Access controls and authentication
- • Regular security audits
Organisational security measures
- • Staff privacy training
- • Clear data handling policies
- • Limited access based on roles
- • Incident response procedures
How long we retain data
Personal data is retained as long as needed for service delivery, legal, and regulatory reasons.
- • Account details retained for subscription duration.
- • Consultation notes kept only as long as needed.
- • Messages stored for service and compliance.
- • Billing data kept for legal and tax purposes.
- • Marketing preferences retained by consent only.
When no longer needed, data is securely deleted or anonymised.
International data transfers
Where data is transferred outside Australia, we ensure adequate protection and compliance with privacy laws.
- • Use of standard contractual clauses
- • Engagement with compliant partners
- • Transfers only when necessary
- • Regular review of data practices
Cookies and tracking
We use cookies to improve your experience and site performance. See our Cookie Policy for details.
Types of cookies used
- • Necessary for site functionality and security.
- • Support analytics and performance monitoring.
- • Store preferences and enhance experience.
- • Enable certain features and interactions.
You can manage cookies via your browser or our cookie banner.
Policy changes and updates
We may update this policy. Please review it periodically to stay informed about our privacy practices.
- • Prominent notice on our site
- • Direct email notification if required
- • Policy update date is displayed
- • Continued use indicates acceptance
Material changes will be communicated. Your continued use means you accept updates.
Contact us about privacy
For privacy concerns or data requests, contact our office using the details below.
arintelonuila
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61 3 6708 1030
Email: content@arintelonuila.com
Policy last updated on September 8, 2025.
Effective from September 8, 2025.